How to book a hotel?

  1. To book a hotel you should use the "Find available hotels on your dates!" form:
    • choose a city, where the requested hotel is situated in ("City" graph);
    • choose the check-in date ("Arrival date" graph) and a number of  nights you're planning to stay ("Nights" graph); 
    • choose the number of rooms required "Number of rooms" graph;
    • choose the number of persons in the room in the "Adults" per room graph. Please note that in case you want to book two or more rooms with unequal quantity of persons in them, you have to make several bookings, each time specifying the number of persons;
    • choose the number of persons in the room in the "Adults" graph. Please note that in case you want to book two or more rooms with unequal quantity of persons in them, you have to make several bookings, each time specifying the number of persons;
    • you can also use the Additional options (pressing the "Advanced search" button) to point out the name and address of a requested hotel, ;
    • after pointing out all of the parameters please push the "Search" button
  1. After this the list of available hotels, according to the indicated parameters, will appear.
    • your request parameters will be given to the left, the "new search" form can be found below;
    • in the centre you can find the blocks with brief information and average rate concerning hotels that are free on the indicated dates;
    • you can get full information on the requested hotel by pressing the "Full description" button;
    • press the "show price" button to look through the prices on specific rooms in a requested hotel.
  1. After pressing the "Show Price" button, the list of the available room types will appear.
    • In the list, the room and rate type description blocks can be found. Rate for night (room) and indication of credit card status (whether it is used as a guarantee or as a deposit) can also be found here.
    • To choose the room type, please press the "select" button.
    • To the left you can see "Your travel preferences" and "Search results" graphs. Below it the "New Search" graph can be found.
  1. After pressing the "select" button you will be redirected to the "Booking - step 1/2" page. The following information can be found here:
    • Detailed rate information, indicated according to the day of stay
    • The total reservation cost - "Sum Total" (not including the taxes, unless stated additionally).
    • Room information
    • Taxes, guarantees and prepayment information.
    • Cancellation policy (we highly recommend you to check the «Cancellation policy» carefully before performing the reservation by itself in order to avoid the unexpected expenses).
    • After familiarizing with the abovementioned information please press the "Continue" button.
  1. After pressing the "Continue" button you will be redirected to the "Booking - step 2/2" page - this is a main page where you can input your personal and credit card data (the security of data transmission is provided by a SSL coding certificate, thus making the loss of the payment data impossible).
    On this page you can also make special requests, such as:
    •   Bedding Preferences;
    • Smoking Preferences;
    • Estimated Arrival.
    Please note that your preferences will be forwarded to the hotel but are subject to availability and not guaranteed. After entering all the necessary data, press the «Book it» button. Further you will be redirected to the reservation's confirmation page (the confirmation letter will be sent to your e-mail, indicated during the reservation procedure).
  1. To view or cancel your reservation you can use the special link to your Itinerary, provided in the confirmation letter, sent to you straight after the reservation.
  2. In case you have some additional questions, please use the "Service support" page to contact us.
Have a nice trip!